Detailed project brief & scope
Written scope of work agreed before any payment — defining deliverables, timelines, revision rounds, and the exact conditions under which additional costs could arise.
No scope creep surprises
Transparent pricing · No hidden extras · Updated April 2026
What digital transformation
actually costs.
We publish this guideline because pricing opacity is an industry problem worth fixing. Use it to benchmark, plan, and budget with confidence before you speak to any agency, including us.
£3.5k
Starter website
£8k
Brand identity
£12k
Full digital platform
£1.5k/mo
Growth retainer
Service-by-service pricing
What each service
What each service
typically costs
These are honest ranges — not floor prices designed to get you on a call where the number triples. All ranges reflect real project pricing from 2023–2026.
Service
Entry
Mid-range
Enterprise
Web Design & Development
WordPress, React, headless, e-commerce
£3,500
£9,500–£22k
Custom
Brand & Identity Design
Logo, identity system, guidelines, pitch deck
£2,800
£7,500–£15k
Custom
SEO, GEO & Growth Marketing
Technical SEO, GEO, content, PPC, CRO
£800/mo
£1,500–£3,500/mo
£5k+/mo
Artificial Intelligence & Automation
Chatbots, LLM integration, workflow automation
£2,500
£7,000–£20k
Custom
Digital Strategy & Consulting
Audit, roadmap, CX strategy, advisory
£1,500
£5,000–£12k
Custom
Project Management
Agile PM, stakeholder management, QA, delivery
Included
£800–£2k/mo
Custom
All prices are exclusive of VAT. Charity discount of 20% applies automatically for registered charities. Milestone billing available for startup clients. These are indicative ranges — actual pricing is always agreed in writing before any work begins.
What is always includedNo hidden extras.
No hidden extras.
Ever.
Every engagement — regardless of budget tier — includes these as standard. They are not upsells. They are how we work.
WCAG 2.1 AA accessibility
Accessibility is not an add-on at Neo Creatives. Every web build meets WCAG 2.1 AA standards as baseline — required for NHS, public sector, and education clients, and the right thing to do for everyone.
Not an upgrade — standardFull project documentation
Technical documentation, editor guides, recorded training sessions, and admin credential handover — ensuring your team can run the thing we built without calling us for every update.
Client independence by designSEO foundations on every build
Meta structure, schema markup, sitemap, robots.txt, and Core Web Vitals optimisation are included on every website build — not billable extras that get skipped because they weren’t explicitly in the brief.
Launch-ready for search
Pricing questions
Frequently asked
Frequently asked
pricing questions
Why are your prices higher than some agencies I’ve seen? +
They may not be — but if they are, it is because we scope realistically rather than underbidding to win work and recovering margin through scope creep. The ranges above reflect what it actually costs to deliver the quality of output we are willing to put our name to. We would rather lose work than promise what we cannot deliver.
Do you offer payment plans or milestone billing? +
Yes. Standard payment structure is 30% on project kick-off, 40% at the design sign-off milestone, and 30% on launch. For startup clients and charities, we offer milestone-aligned billing and, in some cases, deferred payment arrangements. These are discussed during the scoping process.
What is the charity discount and who qualifies? +
Registered charities (UK Charity Commission, OSCR, or international equivalent) and Community Interest Companies (CICs) receive a 20% discount across all service lines. Simply share your registration number when enquiring and the discount is applied automatically.
What happens if we need changes outside the agreed scope? +
Any changes outside the agreed scope are quoted separately before any additional work begins — never surprised onto an invoice after the fact. Scope changes require written approval from both parties before being actioned.
Can I get a personalised quote rather than using these ranges? +
Yes — the Request a Quote page allows you to describe your specific requirements and get a detailed, written cost estimate. There is no obligation to proceed and no sales call required before you see a number.
Request a personalised quote
with no obligation.
Describe your project and we’ll come back with a detailed, itemised estimate within two business days — no ranges, no vagueness, no sales call required first.
Itemised estimate · Responds within 2 business days · No commitment required